We design, test and develop digital products, from the first interface to a validated MVP, so they work for the people who use them and for your business.
Duration: Typically 20–40 days, depending on scope
Before a screen gets designed, it has to be clear how someone gets there and where they go next. We think through each path in your product, from entry to outcome, including the detours, the exceptions and the dead ends, until every route is logical. We make high-fidelity designs that look and feel like the finished product, so we can test with users early instead of arguing about wireframes. Every screen is designed within the constraints it will live in: the actual content, the edge cases and the devices people use. You get interfaces that still hold up once they are built, in an app or in the browser.
- User flows
- High-fidelity designs
- Responsive and accessible
- Clickable prototype
- Specs for the build
AI makes the first designs and explores more directions; we choose what fits your users and design it through to the edge cases.
Understand
We map the product, its users and its constraints. What already works stays; we are not here to redesign for the sake of it.
- What we do
- Talk to your users and team and decide what stays.
- How AI helps us
- Reads your product, analytics and support tickets for where people get stuck.
Think through
The route per task, step by step, including the branches, the errors and the way back.
- What we do
- Choose the route that fits how people really work.
- How AI helps us
- Lays out every route, branch and error state as a first map.
Design
High-fidelity screens against real content and real edge cases, reviewed with your team as we go rather than in a big reveal.
- What we do
- Choose what fits your users and design it through to the edge cases.
- How AI helps us
- Makes first designs and explores more directions than we could by hand.
Test
We put the design in front of users before it is built, and change what does not work.
- What we do
- Watch users work and decide what changes.
- How AI helps us
- Turns the design into a working prototype and clusters what testers say.
Hand over
Specified, documented and handed to your developers, or developed by us.
- What we do
- Check that every screen holds and hand it over.
- How AI helps us
- Drafts the specs: states, edge cases and behavior.
- More and more, yes. With AI we now develop much of it ourselves, and bring in a technical partner where the work calls for it. Have your own engineering team? Then we work closely with them, so nothing gets lost between design and development.
- Then we design within it, as long as it moves your product forward. If it is holding you back, we say so and show you what reworking it or starting over would get you.
- We design and develop to WCAG 2.2 AA by default. Contrast, focus states, keyboard use and what a screen reader announces are part of the work from the first sketch.
- Related but narrower. A journey covers the whole relationship; a product flow is the path inside the product, down to the screen.
Is your question not here?Jasper is happy to answer it.
Designing the next features on your roadmap
Your roadmap is outgrowing your design team.
Getting a new product live
You want users on it soon, without a first version nobody can use.
Clearing the way where users get stuck
People drop off and you can't see where or why.
Optimizing your processes with custom tooling
Tools are quicker than ever to make, yet hours still go to routine work.